• S1. If there is no DMX signal to Dimmers or Lighting Fixture
• S2. If there is no Power to your Lighting Console
• S3. If there is nothing displayed on the Monitor.
• S4. If the The Lighting fixture does not light up.
• S5. If the Dimmer Channel is not working (ie: The Lighting fixture does not light up).
• S6. Turning the Dimmer ON and OFF
• S7. Why does the MCB on the Dimmer Trip sometimes when a lamp fuses.
• S8. If the Chilli Dimmer Fails is there a way to turn on the Lights fixtures

S1. If there is no DMX signal to Dimmers or Lighting Fixture

1. Is the DMX connector inserted onto the board?
2. Is the Power for the dimmers ON?
3. On the Lighting Board- can you go to Super User mode and set the DMX patch to Default mode (DMX address 1 to Dimmer channel 1)
4. Is the Cable connecting from the Lighting Board to the dimmers tested?
5. If there is a DMX Splitter in the system?,
6. Is there power to the DMX splitter?
7. Is the Connections to the Splitter correct, DMX IN and DMX outs?
8. Can you test the Splitter or bypass the Splitter for the test.
9. Is the DMX cable wire damaged or has the wire been disconnected from the soldering points ( please check both ends, literally by opening the connectors, also at the DMX splitter)
10. Please change the connection to another dimmer or Lighting Fixture , it could be that the existing dimmer or lighting fixture's DMX PCB is faulty.
11. If there are a few dimmers in the system, the dmx wires are wired in a daisy chain method. There could be a problem with one of the dimmers's DMX circuit. Try unplugging the dmx wiring and bypassing each dimmer to isolate the faulty dimmer.
    

S2. If there is no Power to your Lighting Console

1. Check if the (4pin XLR power supply cable) is connected to the lighting console.
   
2. Check if the power cord to the PSU unit (Power supply Unit ie:Rectangular black box) is lose or disconnected.
   
3. Check if the Switched Socket Outlet is turned on.
   
4. Check to see if there is any Power coming from the switch socket outlet. (Danger: If you are not trained or qualified please get an electrician to check for you).
   
5. If there is no power from the Switch socket Outlet, the MCB breaker  might have tripped. (Danger: If you are not trained or qualified please get an electrician to check for you).
6. If there is a spare Zero 88 PSU,  Change the PSU unit  together the mains power cord. There could be problems in the PSU or Power Cord or Plug.

S3. If there is nothing displayed on the Monitor.

1. Check if the 15pin RGB D-connector is connected to the lighting console. Also check if the connection is lose.
   
2. Check if the power cord to the Monitor is lose or disconnected.
3. Check if the switch on the Monitor is switched ON
   
4. Check if the Switched Socket Outlet is turned on.
   
5. Check to see if there is any Power coming from the switch socket outlet. (Danger: If you are not trained or qualified please get an electrician to check for you).
   
6. If there is no power from the Switch socket Outlet, the MCB breaker  might have tripped. (Danger: If you are not trained or qualified please get an electrician to check for you).
7. Replace the Monitor with a working unit,  Change the Monitor together the mains power cord and RGB cable. There could be problems in the Monitor or Power Cord or Plug or RGB cable.
   

S4. If the The Lighting fixture does not light up.

1. Check if Lighting Console is turned ON
2. Check if the "Blackout" button is turned OFF
   
3. Check if the particular channel fader is 100% level
   
4. Check if the Grand Master fader is at 100% level
   
5. Check if the Master Submaster fader is at 100% level
   
6. Check if Master Program fader is 100% level
   
7. Check the Preset faders A and B are in 100% (Note:faders are in opposite directions to each other when 100% or 0% level)
   
8. Check the channel is patched correctly to the fader/address (look into Super user Mode)
9. If the above steps does not solve the problem, go to steps in (S5. If the Dimmer Channel is not working ie: The Lighting fixture does not light up).

S5. If the Dimmer Channel is not working (ie: The Lighting fixture does not light up).

1. Check if the Dimmer is turned ON
   
2. Check if the DMX LED signal is ON
   
3. Check if there is a Lamp in the Fixture
4. Check if the Lamp in the fixture is Blown/fused
5. Check if the DMX cable is unplugged
   
6. Check if the MCB breaker on the dimmer has tripped. (Danger: If you are not trained or qualified please get an electrician to check for you).

S6. Turning the Dimmer ON and OFF

1. Turn ON the Lighting Console first
2. Ensure all faders are 0% , Master Fader is 0%, Preset A fader 0%, Preset B fader 0% (note: Fader will be in the opposite direction to A)
3. Lighting Console in "Wide Mode"
4. Turn ON dimmer Rack
5. Ensure all MCBs on Dimmers are ON position
6. Check DMX signal Light is Full Green and Not Blinking
7. Wait for 15 minutes ( We are warming up lights)
8. After 15 minutes set Master Fader at 30%, Preset A fader 100%, Preset Fader B 100% (note: Fader will be in the opposite direction to A)
9. Bring Channel Fader 1 up slowly and the rest of the channel faders up slowly.
10. Increase the Master Fader 100% after 5 minutes

Shutting down

1. Bring down Master Fader to 0%,
2. Bring down Preset A fader 0%,
3. Bring down Preset B fader 0%
4. Turn Off Dimmer Rack
5. Turn Off Lighting Console

Dimmer Setting

1. DMX Address as addressed
2. If DMX fails, Dimmer is on HOLD at last state
3. No Memories Programmed
4. No Sequnece Programmed
5. Preheat State is ON at 5% on all Channels
6. Dimmer Law is on Linear Law
7. Dimmer settings is in Locked setting

S7. Why does the MCB on the Dimmer Trip sometimes when a lamp fuses.

1. Fusing of Tungsten Halogen Studio and Theatre Lamps
   
2. A lamp normally fails at end of Life by fusing of filament. Often an arc then forms and as there is little resistance to limit the  current, this rises to a very high value which if maintained can result in a serious overload.
   
3. A quick acting high breaking capacity MCB or fuse connected in the supply line of the dimmer disconnects the supply when this occurs
   

S8. If the Chilli Dimmer Fails is there a way to turn on the Lighting Fixtures?

1. Yes, For the dimmer fail option it is possible to set the dimmer to fail to all channel ON or all channels OFF if the control processor is detected as no longer running.
2. This is set using switch number 2 on the small blue three way switch inside the dimmer.
3. With the switch in left or off position the dimmer will switch the outputs ON (default setting from factory)
4. With the switch in right or on position the dimmer will switch the outputs OFF.